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Building Organisational Reputation: From Image to Trust

About this course

About this course

Programme designed for managers, communication professionals and other organisational representatives seeking to build a strong reputation and long-term stakeholder trust. Participants will explore the links between image, reputation and trust, identify key stakeholder groups, evaluate expectations, and apply reputation management practices. The course introduces key reputation assessment models – Reptrak and the Edelman Trust Barometer – and their application in decision-making. Topics include communication planning for reputation risk prevention, real-case analysis, and reflective tasks. This programme helps participants develop strategic approaches to reputation building, grounded in value, image and consistent messaging.

 

You will learn:

  • to understand how reputation affects organisational credibility, competitiveness and long-term trust;
  • to identify key stakeholder groups and manage their expectations in the context of reputation building;
  • to distinguish between image building and reputation management processes and apply them in practice;
  • to recognise reputation-related risks and plan communication actions to prevent them;
  • to apply Reptrak and Edelman reputation evaluation models for informed decision-making;
  • to analyse real-life cases and apply the acquired knowledge to your organisation’s context.
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Stravinskienė Jurgita

phone +370 612 12 788
email jurgita.stravinskiene@ktu.lt

Start date: Organized upon forming a group
Duration: 8 ac. hrs.
Language: Lithuanian
Price: 150 Eur
Method of organisation: On-campus learning
Skill area: Entrepreneurship and innovation
Certificate: Issued

The programme develops project management skills aligned with market needs and fosters sustainable business growth and innovation.

Distance learning / 60 ac. hrs.

Skill areas

Digital transformation
sustainable development
advanced technologies
entrepreneurship and innovation
personal development and leadership

Contacts

Primary Contact Information

K. Donelaičio St. 73
44249 Kaunas, Lithuania
phone: +370 (671) 36 146
email mvg@ktu.lt

Lukrecija Ašembergaitė
Lifelong Learning Project Manager

phone +370 654 24 366
email lukrecija.asembergaite@ktu.lt


Lukrecija Ašembergaitė

Lifelong Learning Project Manager
Jurgita Stravinskienė
Head of the Centre for Lifelong Learning

phone +370 612 12 788
email jurgita.stravinskiene@ktu.lt


Jurgita Stravinskienė

Head of the Centre for Lifelong Learning
Justina Banionienė
Lifelong Learning Project Manager

phone +370 671 36146
email justina.banioniene@ktu.lt


Justina Banionienė

Lifelong Learning Project Manager